Authors : S. R. Raundal
Page Nos : 155-159
The Indian Banking Industry is undergoing a paradigm shift in scope, context, structure, functions and governance.
The information and communication technology revolution are radically and perceptibly changing the operational
environment of the banks. Technology has emerged as a strategic resource for achieving higher efficiency, control of
operations, productivity and profitability. Technology not only plays an important role in development and introduction
of new products and facilities like ATMs., tele-banking, internet banking etc. but also plays a pivotal role in terms of
achieving operational efficiency. Technology also aids in the asset liability management process by enabling the top
management to decide on product pricing in a competitive scenario.